DELIVERY

In Portugal and Spain:

Chronopost home delivery: 15 euros - Time : 2 to 5 days.

TIPSA home delivery: 12 euros - Time : 24/48 hours for orders placed before 11am.

In France :

Chronopost home delivery: 15 euros - Time : 2 to 5 days.

In France DOM-TOM and Algeria:

Delivery by post : The prices can vary from 35 € to 100 €, according to the weight of the parcel - Delay: up to 7 days.

Contact us directly for more information.

In Germany, Belgium, Netherlands, Italy, Luxembourg, United Kingdom, Poland:

Delivery: 20 euros - Time: 3 to 6 days.

In Austria, Denmark, Slovakia, Slovenia, Estonia, Hungary, Ireland, Latvia, Lithuania, Rep. Czech, Sweden:

Delivery at home: 25 euros - Time: 4 to 6 days.

In Greece, Finland, Bulgaria, Cyprus, Croatia, Malta:

Home delivery: 30 euros - Time: 5 to 8 days.

RETURN

If your item does not suit you you have 15 days to return it intact and in its original packaging.

In the event of a claim (based on defects / non-conformities noted after the 15-day period mentioned above), and if accepted, PAUL BRIAL will reimburse the shipping and return charges for the same method of payment as the one for which the purchase was made.
The order is considered accepted if, after receipt of the order / products, the Customer does not return the order or does not communicate to PAUL BRIAL his non-compliance with the products or, simply, his intention to terminate the contract in the 15 days after receipt.

The refund will be made within one week of receiving the returned product.

Here's how to make a return:

First option:

  • Access your order history from your account.
  • Select the order containing the product you want to return.
  • Select the product you want to return.
  • Add the explanation of the return and wait for our confirmation.

Second option:

  • Send an email to [email protected] with the reason for the return to get your confirmation.
    • Prepare the intact product in its original packaging to return to the following address:

      Faroma - Distribução E Vestuário Lda
      Zona Industrial of S. Veríssimo, Sector II, pav. 11, 29 e 30
      4750-734 Tamel S Veríssimo, Barcelos PORTUGAL

  • Deposit it at the post office.

Contact us

If you have any questions about these terms, please contact us:

     By email: [email protected]
     By visiting this page on our website: www.paul-brial.fr/en/contact


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